Pampered Chef Complaints and Reviews

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Pampered Chef
Main address: One Pampered Chef Lane 60101-5630 Addison Illinois
1-888-687-2433, ,
  • 37 complaints
  • $1.9K claimed losses
  • $51 average
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  • Jul 27
  • Products
  • Ottawa, Ontario
  • Low Quality Pot
  • 1
  • 35

I am hugely unimpressed with the earthenware roasting pot. I bought it and other Pampered Chef merchandise less than a year ago, at one of those parties. I've used it only a few times (it's a real pain to clean) and last night it cracked in a 350 degree oven. I'm not sure I even want to ask for a replacement, as I don't believe the quality is there in the merchandise. I would suggest real caution... Read more

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  • Jun 17
  • Products
  • San Diego, California
  • Stoneware Roast Pot
  • 5
  • 24

I purchased a stoneware roast pot. I cooked meatloaf last night and the lid broke while in the process of cooking at 375 degrees. I have baked homemade meatloaf in this dish the past two years...not sure what happened. My PC rep no longer lives in the area. I do not have a receipt but would like the lid replaced. Does anyone have any suggestions? I have been on the internet searching for... Read more

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  • May 20
  • Shopping
  • Ashburn, Virginia
  • Not Receiving Products
  • 2
  • 83

I placed an order with a girl from work gave her a check for 80.46,check was cashed by pampered chef dealer,but she told the girl having the party since she did not have a 200.00 party she would not be ordering my stuff. I have a copy of the check she cashed I am out 80.46 with no merchandise. This so unethical of pampered chef. I have bought many items and have hosted parties myself and have... Read more

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  • Apr 17
  • Shopping
  • Doylestown, Pennsylvania
  • Pampered Chef Show
  • 4
  • 233

I've had 3 PC shows before and never had a consultant ask me to pay for the food she was preparing. I went to a show last night with intentions of booking and she told me I had to pay for the food. I told I wasn't interested then. As far as I'm concerned that's part of your businesses tax write-off. I personally think she is ripping people off! I found out later she had the host buy way to... Read more

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  • Apr 01
  • Products
  • Unsafe Product
  • 129

Called Pampered Chef to ask about the metal flaking off my garlic press and was told that because it is older than 3 years, they will not replace it. The consultant indicated that I should be concerned that the metal was flaking off, but that it is only guaranteed for 3 years. If I want to buy a new one that would be great. Apparently they don't stand behind their products and don't guarantee... Read more

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  • Oct 28, 2013
  • Products
  • Product Return
  • 144

A good friend hosted a Pampered Chef Party. I was not able to join due to scheduling conflict but order online under her name. When I received the confirmation I did not see Her name anywhere giving her credit for my order. When I called the "solution Center" I was told it was credited to another person in Texas. I was also told to request a return label, return product and reorder under the... Read more

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  • Oct 24, 2013
  • Products
  • Took Money No Items
  • 302

A relative surprised me by ordering $100 in pampered chef products and having them shipped to me. However when I received them they were not anything I needed. I called and was told I could exchange the items. So I selected new items. This was August. I received a phone message in late September that there was a balance of $2.14. I returned the call and told the representative that I had... Read more

Was this review helpful? 3 8

  • Sep 27, 2013
  • Products
  • Theft
  • 4
  • 543

First and foremost, I had gotten into the business during the late autumn of 2010, I was looking everywhere, it was almost like a twilight zone episode; My friend invited me to a PC cooking show party and I was recruited. I began my training and the up-line directer came to my Mother's house and had a show. Now we are simple people and we have a lot or old family heirlooms and old fashioned... Read more

Was this review helpful? 7 20

  • Sep 01, 2013
  • Products
  • Boston, Massachusetts
  • Pampered Chef Rectangle Leakproof Glass
  • 4
  • 301

I went to a party last summer. Paid over 60 dollars for a salad spinner. The bowl cracked. I contacted the company. I gave them the name of the consultant. The name and address of the hostess and the item number. They got back to me requesting more information. Like what? I don't have any more information. I've contacted them several times and have yet to get a response. I feel like a... Read more

Was this review helpful? 2 0

  • Aug 05, 2013
  • Shopping
  • Cookie Press
  • 1
  • 192

Purchased a replacement part through a local Pampered Chef dealer. When the part arrived it didn't fit -- it was for a different model. Contacted the dealer and was told to call 888-OUR-CHEF. Did that. After explaining the problem to the CSR, she told me that the part didn't fit (not kidding!) and that there are no refunds for replacement parts. So 1 part missing and the entire product is... Read more

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