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1.9 Based on 24 reviews
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  • Customers like
    • Durability 2
    • Not so good 2
    • Product very much to cook and bake with 2
  • Customers don't like
    • Poor customer service 6
    • No interest in my problem 4
    • Sense of urgency of the consultant 3

My stoneware cookie sheet broke in the corner, I only used it once, any chance of replacing it? Read more

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I bought the supposed "superior" Chopper at a Pampered Chef party (of course, I should have known, I've had problems in the past with quality vs. price), the plastic part cracked in my dishwasher after two and a half months!! Then customer service would not replace the cracked piece. I didn't ask for a new chopper, just to replace what broke!! I spent nearly $40 with shipping. I will NEVER buy again, would much rather go to Target or... Read more

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Way too sweet. This gluten free beer bread mix would be a good cake mix. Save your money and don't purchase. Add comment

I purchased a Quick-Stir Pitcher for $18.50. Four months later, the pitcher started leaking from the bottom. I contacted the representative and she said that they will replace the product, but I would have to pay for the shipping via FedEx, which would cost me $29...almost double the original cost. I'm so frustrated! I feel pampered chef should stand by their products 100%. I will never purchase anything from PC again! Read more

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Do not buy the Professional Cookwear it is suppose to have a lifetime warranty. I replaced 2 skillets no problem. Now 5 years later they have no record of me buying the Cookwear and I am unable to replace the 2 skillets which have everything stick to them. I am not happy. They do not cover their warranty. I do not have the sales receipt from 10 years ago. However they had no problem cashing my checks from the many items I have purchased. ... Read more

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Very disappointed in the product. Love the way it works but they break. I have bought 2 for myself & when the second one broke I asked for a replacement. Must have the receipt & only guaranteed for a year. I will never buy any of their products again. Matter of principle. Not a valuable item. Would have been more than worth their while to replace. I have bought several for gifts. Never again! K. Cass Guelph Ontario Read more

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I bought a food chopper at a show in Rolling Greens, Ocala, Florida ....Kim Shutt was the consultant....I called her phone number with no return call. My issue is that the collar is broken which renders the utensil useless ...I have not used it that much although I have had it probably longer ago than I think since I went to the party....but never the less not used much as I have another one (not Pampered Chef)....I called Kim to see what the... Read more

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Pampered chef customer service Consultant Lydia M Rivas found her at a holiday boutique in burbank paid Lydia $14.64 for my two mini serving spatulas. Have not received them yet. Called Lydia a few times. She has not called back. This was on 10.3.15. 4 months ago.C Read more

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I recently purchased multiple items - bowls, stone bakers, and executive chef's tools as a house warming gift for my sister, who used to rave about TPC. The items looked great online, but after receiving them I realized that they are lower in quality than similar OXO, Corning and Crate and Barrel items at TWICE the PRICE!!!! No more! I get it that all of the Consultants, Directors, Executive Directors, National Executive Directors and... Read more

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Food sticks to the griddle even after using a cooking spray. I have asked in the past how to clean it better but I never received a response. I looked at the instructions and warm soapy water is all they suggested as well as no harsh detergents. I cooked bacon and that was okay. Pancakes and eggs stuck to the pan. Covering two burners: just be aware that more glass top stoves now hav burners not directly in line. It makes for uneven... Read more

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