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  • Customers like
    • Durability 2
    • Not so good 2
    • Product very much to cook and bake with 2
  • Customers don't like
    • Poor customer service 6
    • No interest in my problem 4
    • Sense of urgency of the consultant 3

I bought a food chopper at a show in Rolling Greens, Ocala, Florida ....Kim Shutt was the consultant....I called her phone number with no return call. My issue is that the collar is broken which renders the utensil useless ...I have not used it that much although I have had it probably longer ago than I think since I went to the party....but never the less not used much as I have another one (not... Read more

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Pampered chef customer service Consultant Lydia M Rivas found her at a holiday boutique in burbank paid Lydia $14.64 for my two mini serving spatulas. Have not received them yet. Called Lydia a few times. She has not called back. This was on 10.3.15. 4 months ago.C Read more

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I recently purchased multiple items - bowls, stone bakers, and executive chef's tools as a house warming gift for my sister, who used to rave about TPC. The items looked great online, but after receiving them I realized that they are lower in quality than similar OXO, Corning and Crate and Barrel items at TWICE the PRICE!!!! No more! I get it that all of the Consultants, Directors, Executive... Read more

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Food sticks to the griddle even after using a cooking spray. I have asked in the past how to clean it better but I never received a response. I looked at the instructions and warm soapy water is all they suggested as well as no harsh detergents. I cooked bacon and that was okay. Pancakes and eggs stuck to the pan. Covering two burners: just be aware that more glass top stoves now hav... Read more

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I'm always careful to wash and thoroughly dry my small paring knife before putting it back into its sharpening holder. However, a few months ago I started noticing some pitting on one side of the knife. What can be done for it? I bought this knife about 11 years ago at a party given by Heather Coleman in Tampa, Florida. During this same time I got several other items which have continued to be... Read more

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This was an item that was on the outlet when you have customers all over the USA and Canada these items for that price sell out quickly. Outlet items have NO Warranty and it was explained when the outlet listed the products if sold out the company is sorry but nothing can be done about it. Reasons that they can get them replaced is just like any other company when an item is gone it is gone.... Read more

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I ordered something from a consultant at a vendor event and never received my product. I called her and asked her and all I got was the run around from her. I paid for this product already so I contacted Pampered Chef themselves and got no response. This is the worst customer service. Add comment

I had orded a few items on Dec. kithchen shears btoke so i orded new ones and a few things....on Jan.6 i still hadnt recieved anything and when i tried to check my fed x number they had no revord of it. ..i thought well its the holidays maby the mail is slow..i im my consaltant she hot on it right away...they lost my package. .she had another one sent to me...there was no protective... Read more

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Love this product. I got to use it less than 10 times and unfortunately, the ring that holds the tips on cracked. It was then useless. I called Pampered Chef and lo and behold.... They have a new model. Of course the parts are not interchangeable. Surprise.... They can't do anything to help me. Save your money and go to Target because Pampered Chef does not warranty their products like they say... Read more

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I received a partial refund for $337.20. I should have received $377.05. $377.05 - $337.20 = $39.85 There were two of the large round pizza stones returned. They were on two different return authorizations since I neglected to put in the correct amount on the first RA I completed. I did a second RA with a single large round pizza stone which is where the difference is. Long story short, I am... Read more

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